Problem: I do not have an internet connection
Solution: Check that your Ethernet wire is plugged into the wall and into the computer. Problem: The mouse or keyboard has stopped working.
Solution: Make sure it's correctly plugged into the computer (wired mouse). Solution: Make sure it's turned on and that its batteries are charged (wireless mouse). |
Problem: Computer monitor will not come on.
Solution: Make sure your power cable and monitor cable are both plugged in. Problem: My sound isn't working.
Solution: Check the volume level. Solution: Check the audio player controls. Many audio and video players will have their own separate audio controls. Solution: Connect headphones to the computer, and see if you can hear sound from the headphones. Solution: Check the cables. Make sure external speakers are plugged in, turned on, and connected to the correct audio port or a USB port. |
Problem: Power button will not start computer.
Solution: Make sure outlet is working. Solution: Maker sure surge protector works. |
Problem: Application running slowly.
Solution: Close and reopen application. Solution: Update the application. |